Booking across branches
Group classes, private coaching and training camps, by day and by location, with limited slots per class.
Fitcom FitnessOnline Platform + Mobile App
A gym that runs from one app.
Class booking, credits, member tiers, trainer schedules and a community leaderboard, built as one system for Fitcom Fitness and its members.
In short
Potadot designed and built the GYM Member System for Fitcom Fitness: a branded member app backed by an online platform. Members book group classes, private coaching and training camps, pay with Fit Credits, move up member tiers for bigger discounts and see where they rank in the community. The gym runs classes, trainers and members from one centralized system.
The brief
Running a fitness community, not just a gym floor.
Fitcom runs group classes, private coaching and training camps across more than one location. Every member has a credit balance, a level and a class history, and every trainer has a schedule. The brief was to put all of it in one place members actually enjoy opening.
A credit system
Members top up Fit Credits and spend them on classes, so pricing stays simple at the counter.
Rewards that feel earned
Member levels that unlock better discounts the more a member trains and spends.
Trainer schedules and performance
Who teaches what and when, and how each trainer's classes are doing.
Walkthrough
Inside the member app.
Scroll through the screens Fitcom members use every week. The highlight shows what to look at on each one.
Their brand, not ours
The app opens with Fitcom's own mascot and colours. Members see it as the gym's app, which matters when you want them to open it every day.
Book a class in two taps
Group class, private coach or training camp. Members pick a day, see classes by branch with time, intensity, price and Fit Credit cost, then tap Join.
Every class has its own page
Photos, time and location, and who else is coming, with how many have booked (4 of 12 here). The trainer is on the page, and reviews and memories collect after the class.
Credits, level and goals in one profile
Fit Credits with a top-up button, the member's current level and how far to the next one, plus Fit Program, Fit Moment, Fit Badge, Fit Assessment and Fit Goal.
Tiers that pay members back
Normal, Platinum, Diamond and Black. Each card tier unlocks a bigger discount, from 0% up to 10%, so regulars have a reason to stay.
A community that brings people back
Fitcomers Space ranks members by sessions, monthly through to all-time legacy, and keeps a wall of shared memories from classes.
Fitcom brandTap Join4 of 12 bookedLevel + creditsCard privilegesTop Fitcomers
Modules
Everything the gym runs on.
Every module was designed around how Fitcom Fitness already worked, then connected so data is entered once.
Class booking
Group classes, private coaching and training camps with slot limits.
Fit Credits
Top-ups, credit pricing per class and a full transaction history.
Member tiers
Normal, Platinum, Diamond and Black with tiered discounts.
Trainer schedules
Trainer timetables and performance tracking.
Leaderboard
Rankings by sessions: monthly, quarterly, seasonal, annual, legacy.
Memories & reviews
Photos and reviews collected per class.
Assessments & goals
Fit Assessment, Fit Goal, badges and an exercise library.
Central admin platform
One system behind the app for classes, members and branches.
Outcome
One system, two sides.
For membersFor the gym team
Book any class at any branch from their phone
Bookings and slot limits handled by the system
See credits, level and discounts at a glance
Credit balances and member tiers kept in one place
Track goals, badges and assessments
Trainer schedules and performance in one view
Rank on the leaderboard and share class memories
A community space members come back to
More screens
Swipe or drag to scroll · tap a screen to enlarge
How we built it
Same process, every project.
Every Potadot project starts by understanding the client's situation before anything is designed. See all seven steps
- 1
Requirement gathering
Mapped how classes, credits, member levels and trainer schedules work across Fitcom's branches.
- 2
Design around the brand
Built the screens around Fitcom's mascot and orange so the app feels like the gym's own.
- 3
Build app + platform
Member app and the central platform behind it, with working demos along the way.
- 4
Launch and support
Training for the team, launch, then ongoing support as the community grows.
Questions
About this project.
Have a similar situation? Tell Ricky how your business runs today on WhatsApp at +6011-1142 1029.
What did Potadot build for Fitcom Fitness?
A GYM Member System: a branded member app plus the online platform behind it. It covers class booking for group classes, private coaching and training camps, Fit Credits with top-ups, member tiers with discounts, trainer schedules and performance, and a community leaderboard with class memories.
Can a gym app handle classes across several branches?
Yes. Fitcom's app lists classes by day and by branch, each with its own slot limit, time, intensity and credit cost, and members book any branch from the same app.
Can Potadot build a member app like this for my business?
Yes. We build member and booking apps for gyms, studios, clubs and other membership businesses in Malaysia. We start by learning how your bookings, packages and member levels work today, then design the app around that.
