Customer experience
From the first booking to the next visit, every step feels smooth for your customer.
We turn spreadsheets, paper forms and chat follow-ups into custom ERP systems, online platforms and mobile apps for businesses across Malaysia, built around how your business really works.
Still running your business on Excel, paper and manual records? We build the one system your whole team works from, fully customised, never off-the-shelf.
Four kinds of businesses we build for, and what changes once their work runs on a system. Pick one, or let them play.
From the first booking to the next visit, every step feels smooth for your customer.
Bookings, members, quotations and reminders in one place, for yoga studios, gyms, dental clinics, pet grooming and more.
Paper forms, Excel sheets and chat follow-ups become one system with real-time data and fewer errors.
Got an idea for a platform? We take it from concept to a market-ready product.
From the system that runs your back office to the app in your customer's pocket. Every one is designed from scratch around your workflow.
Built for your daily operations and business workflow.
Transform business ideas into scalable digital platforms.
Extend your platform into the hands of your users.
First impression matters.
A gym that runs bookings and memberships in one app. A waste management plant that left its paper records behind. A travel agency that plans trips and invoices in one place.
Our software house is in Butterworth, Penang, but most of our clients are in Kuala Lumpur, Selangor, Johor Bahru, Melaka and other states. Wherever you are, you get the same team and the same process.
Still not sure? Send Ricky a WhatsApp at +6011-1142 1029 and describe how your business runs today.
Potadot is a software house in Butterworth, Penang that builds custom business systems for Malaysian companies: ERP systems, online platforms, mobile apps for iOS and Android, and corporate websites. Every system is built from scratch around the client's own workflow.
Yes. Most of our clients are outside Penang, in Kuala Lumpur, Selangor, Johor Bahru, Melaka and other states. Our systems are cloud-hosted and we follow the same process for every client, wherever they are in Malaysia.
A custom ERP (enterprise resource planning) system puts your inventory, production, sales, purchasing and HR records into one system built around your own SOP. If your team still tracks daily work in Excel, paper forms or chat messages, and each department keeps separate records, a custom ERP usually saves time and reduces errors.
A ready-made system makes your business follow the software's workflow. A custom system is designed around your workflow, so it has only the features you need and can grow with you. Potadot builds custom systems only and does not resell ready-made software.
The cost depends on how many modules and workflows the system covers. We quote after a requirement gathering session, so you pay for what your business needs instead of a package of features you won't use.